Privacy Policy
At The Retreats Hocking Hills, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make reservations with us.
Information We Collect
When you visit our website or make a reservation, we may collect personal information such as your name, email address, phone number, billing address, and payment details. We also gather non-personal information such as your IP address, browser type, and device information.
How We Use Your Information
We use the information we collect to process reservations, communicate with you about your stay, provide customer support, and improve our services. We may also use your information to send you promotional offers or updates about our properties and special events, but you can opt out of these communications at any time.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your reservation or comply with legal requirements.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information about how you interact with our site. You can choose to disable cookies in your browser settings, but please note that certain features of our website may not function properly.
Your Rights
You have the right to access, update, or delete your personal information at any time. You may also request that we restrict or object to the processing of your information, or withdraw your consent for marketing communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@theretreatshockinghills.com.
By using our website or making reservations with us, you consent to the terms of this Privacy Policy. Thank you for trusting The Retreats Hocking Hills with your personal information.
